ForgeFlow3D Privacy Policy

Information You Provide

Contact Data: Name, email address, phone number, company name, billing address, and professional title.

Demographic Data: Age, city, state, country, and postal code.

Profile Data: Username, password, preferences, and profile picture.

Communication Data: Messages, inquiries, and support tickets.

Transactional Data: Order numbers, payment details, purchase history, and download records for digital 3D design files.

Buyer Email Data: A buyer's optional email address is used only for purchase receipts and order/sale notifications.

Marketing Data: Preferences for receiving communications and engagement metrics.

User-Generated Content: Photos, videos, music, and other content uploaded or submitted.

Metadata: Timestamps, location data, and formatting details associated with your content.

Seller Payout Data: Sellers' payout account details are collected and handled directly by Stripe (Stripe Connect) and are never stored by ForgeFlow3D. We retain only the payout account's status for royalty processing.

Partnership Inquiry Data: When you submit a sponsorship or partnership inquiry, we collect your company name, contact name, email address, website, partnership type, campaign details and dates, any creative assets you submit, and related communications and administrative records.

Information Collected Automatically

Device Data: Operating system, browser type, IP address, unique device identifiers, and general location.

Online Activity Data: Pages viewed, time spent, navigation paths, and clicks.

Communication Interaction Data: Engagement with emails, such as open and click-through rates.

Cookies and Similar Technologies

Session Cookies: Temporary cookies that expire when you close your browser.

Persistent Cookies: Remain on your device until deleted.

Third-Party Cookies: None. We use first-party analytics only and do not deploy third-party advertising or cross-site tracking cookies.

Local Storage: HTML5 or similar technologies for larger data storage.

Web Beacons: Tiny graphics embedded in emails or pages to track engagement.

Data About Others

If you invite others to use ForgeFlow3D, we may collect their contact details for invitation purposes. Please ensure you have their consent before sharing their information.

Service Delivery and Operations

We use your information to:

• Provide, operate, and improve ForgeFlow3D.
• Personalize your experience and remember preferences.
• Maintain your user profile.
• Facilitate security features such as multi-factor authentication.
• Communicate service updates and announcements.

Product Improvement

We may aggregate and anonymize data to analyze trends and develop new features. De-identified data will not be re-identified.

Events, Promotions, and Contests

Your information may be used to manage ForgeFlow3D events, promotions, and contests.

Partnership Inquiries and Sponsorships

Partnership inquiry information is used to respond to inquiries, review eligibility, administer approved placements and their required disclosures, prevent fraud, protect the site, and comply with legal obligations.

Analytics and Service Enhancement

Interactions with ForgeFlow3D help us understand user behavior and refine our services.

Compliance and Protection

We may use your information to comply with legal obligations, enforce terms, and prevent fraud or misuse.

With Your Consent

In certain cases, we will request your explicit consent to collect, use, or share your information.

Service Providers: For hosting, payment processing, support, and analytics.

Payment Processors: To securely process payments.

Business Partners: For co-sponsored events or joint offerings.

Authorities: To comply with legal obligations or respond to valid requests.

Business Transferees: During mergers or acquisitions.

Other Users: When you choose to make your profile or content public.

Partnership Inquiries: Shared only with service providers needed to operate the form and the site. We do not sell personal information. Creative assets submitted for a sponsorship are displayed only as agreed for the placement. We retain partnership inquiry information only as long as reasonably needed to respond to inquiries, review eligibility, administer placements, and meet legal, fraud-prevention, and record-keeping obligations.

Access and Update: Manage your account details by logging in.

Opt-Out of Communications: Unsubscribe from marketing emails or contact us directly.

Cookies Management: Adjust browser settings or disable non-essential cookies.

Delete Your Account: Request deletion through the Service or by contacting us.

ForgeFlow3D may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies independently.

We implement technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Role-based access controls
• Regular audits and penetration testing

No system is completely secure, and we cannot guarantee absolute protection.

Your information may be processed in countries outside your residence. ForgeFlow3D uses standard contractual clauses or equivalent safeguards to ensure adequate protection.

ForgeFlow3D is not intended for individuals under 18 years old. If we inadvertently collect data from children, we will delete it promptly in compliance with applicable laws.

ForgeFlow3D may update this Privacy Policy periodically. Material changes will be communicated via email or through the Service. Updates become effective upon posting. Continued use of ForgeFlow3D signifies acceptance of the revised policy.

For questions or concerns about this Privacy Policy or our data practices, contact us at support@forgeflow3d.ai.

This Privacy Policy was last updated on July 23, 2026.

Customers have direct online access to review and manage their personal account information. ForgeFlow3D does not verify, audit, or correct customer-submitted data and is not liable for errors; customers are solely responsible for accuracy of all submitted information.

It is the customer’s sole responsibility to ensure that all information entered is accurate and complete. You must review your details carefully — check, double-check, and triple-check — prior to submitting any form, order, or payment.